WEBSITE DEVELOPMENT – Soolkaama

CREATIVE DIGNITY, India

Soolkaama — Tue, 27 Oct 2020 07:49:48 +0000

Creative Dignity is a movement that has brought together diverse creative producers, practitioners and professionals to energise the ecosystem that Indian artisans need in this time of COVID-19 and post-COVID-19 impact. The focus is to provide relief, and rejuvenation of the artisans in a bid to ensure their sustained prosperity

Trainings

Soolkaama’s Sandeep Dhopate, is part of the governing council, working with other organisations to mobilise resources in a bid to train artisan’s in digital literacy. Through the pandemic and the lockdowns Soolkaama has conducted several online workshops with artisan’s in rural towns to teach them product photography. Unlike, several online workshops where the tutors talk through a presentation, we conducted live, practical classes of showing how one could produce great product photos using cheap and locally available resources. Following are some of the results of these workshops

Social Media Strategy

Early on during the movement in May 2020, Soolkaama led the efforts to develop an advertising strategy and collaborated with an advertising agency to set up a content publishing process to promote the work done by Creative Dignity. We set up and managed a digital tool that allowed several volunteers from all over the country to share content with the agency. Soolkaama also curated the content to ensure each post was optimised for maximum impact. The tool gathered analytical data on posts published to further fine tune content quality and maximise audience reach. In just 1 month, we were able to clock nearly 15000 impressions per post and since then, the teams that have taken over the tasks have been able to take that number even higher.

Technology

Another area where Soolkaama provided support to the movement was in setting up the technical tools required to several activities such as –

Vendor Management system – This system allows artisans to set up their own personal e-stores on creative dignity’s website. Artisans and volunteers create their individual user id’s and through an easy to navigate user interface upload the product data onto the website. Online market places have their representatives set up as wholesale buyers who can browse through the products and connect directly with the seller if they are interested in any of them. This way, creative dignity is able to provide the much needed market linkages to the artisans and that too at a scale that is manageable by a small volunteer team.
Project Management system – Along with unite external stakeholders, the volunteer teams also had to communicate internally with each other across state border to make sure there was some order maintained amongst the various activities carried out by different teams. Soolkaama help set up a project management tool, that allows project leaders to set milestones, create tasks and also automate the process of tracking the progress of individual tasks. The system allows everyone on the team to know about all the projects being worked on and gives visibility to the progress of the overall movement. It is also an important tool to document the important work done by so many people. This documentation helps new volunteers to get up to speed quickly and start being productive at the earliest.
Volunteer registration system – This was another pain point within teams as project leaders from different states had their own system of onboarding volunteers. Soolkaama developed a unified online registration system that allowed visibility to everyone on the total number of active volunteers and also the projects they were working on.
Event Management system – Soolkaama set up an online event management system to help the movement publish upcoming webinars, zoom calls etc. both for internal as well as external stakeholders. Users can create their own events and invite audiences to RSVP to them. Instead of having to send out emails, we now have a system that is public and displays the events one might be interested in. The calendar is also protected in that, external stakeholders have restricted access to events or meetings that are internal.
Custom scripts – Data collection at the grassroots level was done predominantly through MS Excel sheets. This was causing a lot of data to be erroneous or inconsistent (for eg. some spelt “mumbai”, while some spelt “Bombay”). Soolkaama developed scripts that checked standard data items for consistency and put relevant validations in place to ensure data entered by volunteers in the excel sheet required minimal correction by the central data management teams.

EKIBEKI, Mumbai

Soolkaama — Tue, 20 Oct 2020 11:43:37 +0000

EkiBeki

Mumbai, India

E-Commerce website, Content Development, Identity, Strategy,

Ekibeki works towards empowering traditional Indian crafts that are at the risk of extinction. They intervene to revive them through design, skills and market interventions with the aim to build self-sustaining artisan clusters

Soolkaama consulted with EkiBeki to help them restructure their value proposition by aligning their brand messaging to match with core activities. Soolkaama also provided photography services to develop high quality product imagery which include catalog images for online market places as well as creatively styled editorial images for brand promotions.

POTLI, New Delhi

Soolkaama — Tue, 20 Oct 2020 10:45:40 +0000

Potli

New Delhi, India

E-Commerce website, Content Development, Storytelling, Marketing strategy, Business strategy, Collaborations, Social Media Strategy

The organization behind POTLI , series of Indian art & craft kits, aims to reconnect children with traditional Indian art, thereby creating awareness and expanding markets for artisan communities that depend on their art for their livelihood while helping sustain the old art forms they practice. A Fair Trade product.Potli uses simple approaches like making the craft kits fun and easy, close to nature, and children naturally love hands-on projects, all of which makes it an appealing activity. A resource like a facts sheet on the art form, with information contributed by masters in the field, is a means to help instruct and educate kids

Soolkaama consulted with Potli to first analyse existing business growth and helped the organisation chart out a revenue growth strategy which involved reaching out to the export markets and also online stockists – the two areas less explored previously by them. As part of this strategy, Soolkaama designed and developed an e-commerce ready website (www.potli.org) and also instituted a social media strategy. The social media strategy was further bolstered by a custom social media manager tool to help plan and schedule posts. The tool also helps to analyse post performance and tweak future posts accordingly to gain maximum audience reach. Working with a less than optimal tech savvy team, involved developing solutions that the existing team members could learn easily and make them part of their daily job. From uploading new products online, creating blogs, planing post content and automating post schedules, the team now handles all this work in-house.

Since launch, Potli has already bagged several export orders and there are several more enquiries for B2B trade. Through the website they have been able to restore their brand image, promote in-house activities such as online workshops which have generated additional revenues. The rebranding also included developing content such as high quality product photography as showcased in this post.

Website – www.potli.org

SOOLKAAMA – Madhya Pradesh

Soolkaama — Fri, 19 Jun 2020 08:30:10 +0000

Soolkaama

Soolkaama, Madhya Pradesh, India

Content Development, Storytelling, Marketing strategy

A tiny hamlet of around 30 huts in MP, about 50 Kms from Maihar MP, there lies a village of sheep and cattle herders called Soolkaama. A visit to this village is one of the first reasons why the founder of Soolkaama decided to do something about rural crafts in India. Every household here is involved in weaving rugs made of sheep wool. Organic, hand made, exquisite rugs. Sold for Rs. 400 a piece to customers in adjoining villages.

Soolkaama, the village, has no external intervention of any kind. They have no access to a marketplace. Their culture and artistic history is beautifully preserved in these hand-made rugs. The youth are not interested, as 400Rs for something that takes 10 days to make is, understandably, not a worthwhile effort. Most of the young men from the village work menial jobs in Maihar.

At Soolkaama, with minimal intervention and by documenting the craft and telling the story about the weavers, we were able to sell the products at a premium of Rs. 2000. Although not a perfect case study for Soolkaama, the positive take aways from this project gave us the purpose to do what we do today.

KADAM – West Bengal

Soolkaama — Fri, 19 Jun 2020 08:19:09 +0000

KADAM

West Medinipur & Cooch Behar, West Bengal, India

The result was that within a month, the sales for Kadam products shot up and since then they have been able to meet their monthly targets on a consistent basis.

This assignment for Soolkaama was to document the work of Kadam and to assist in the development of marketing content.

The approach in terms of product content creation was to initially understand the uniqueness of products made by Kadam. The products are handmade with locally sourced environmentally conscious materials by women artisan’s living in beautiful villages of India. The effort provides the women a secondary source of sustainable income.

We developed new creatives of Kadam products, revamped the copy for product descriptions to be more in sync with customer expectations and worked with the team to improve the brand image.

Kadam also took onboard the importance of advertising and have started collating creatives from their on-the-ground teams in order to engage with their customer base in a more fulfilling manner.

Creatives developed by Soolkaama

Website – www.kadamindia.org

Creatives that Kadam used before

KADAM – Uttar Pradesh

Soolkaama — Fri, 19 Jun 2020 05:09:40 +0000

KADAM

Hardoi, UP, India

Streamlined internal communication process, developed creatives for fund raising activities, produced content for social media, conceptualised strategy to improve brand image, assisted in producing user friendly copy for product descriptions

Soolkaama visited Kadam India’s UP craft center at Hardoi. The task here was to work with the on-ground team to iron out operational challenges. The team is scattered over several craft clusters located in remote regions around the city of Hardoi, UP. Team members do not have the bandwidth to coordinate their work regularly. The miscommunication arising out of it was leading to unnecessary team fatigue and frustration. Soolkaama worked along with Salmaan, the project coordinator, to set up a communication process. We worked on standardising communication parameters and help boost team morale by taking away friction being caused by miscommunications

Soolkaama also documented work being done by Kadam in as many as eight craft clusters to produced creative collateral that the non-profit successfully utilised for several fund raising activities.